# Terms | HomeCare Club

> The terms for using HomeCare Club: educational use only, community guidelines, how the club stays separate from service agreements, and safety rules.

Canonical page: https://homecareclub.example/terms

# Terms of use

Plain terms for a free educational community. Last updated 2026.

## What the club is

HomeCare Club is a free educational community run by Northfield Heating & Air. It provides general information, checklists, tools and discussions for homeowners and renters.

## What it is not

- It is not a service agreement, an estimate or a quote. Those are separate and live in the customer portal.

- It does not diagnose problems with your home or equipment, and it gives no repair instructions.

- It is not an emergency channel. If you smell gas or a carbon monoxide alarm sounds, leave the home right away and call 911 and your gas utility from outside. Do not try to find the cause or fix it.

## Community guidelines

- Be kind and keep it about home comfort.

- Do not post private account details, estimates, addresses or paperwork.

- No promotions, no ads, no repair instructions.

- Moderators may hide posts and remove members who break these rules.

## Maintenance plans

A maintenance plan is a separate paid agreement with its own terms. Membership is free and never requires a plan, and a plan never requires membership.

## Tools and guides

Tools and guides use general rules of thumb and the numbers you enter. They are for learning, not for deciding on a repair, a purchase or a safety question. Your equipment maker's instructions and a qualified technician come first.

## Who the club is for

The club is for adults 18 and over. It is not directed to children.

## Your account

Keep your password private. You can delete your account from your profile at any time.

## Changes

We may update these terms. Material changes are posted here with a new date.

This is starter text for a template. Have counsel review it before real use.
