Terms of use

What the club is

HomeCare Club is a free educational community run by Northfield Heating & Air. It provides general information, checklists, tools and discussions for homeowners and renters.

What it is not

• It is not a service agreement, an estimate or a quote. Those are separate and live in the customer portal.
• It does not diagnose problems with your home or equipment, and it gives no repair instructions.
• It is not an emergency channel. If you smell gas or a carbon monoxide alarm sounds, leave the home right away and call 911 and your gas utility from outside. Do not try to find the cause or fix it.

Community guidelines

• Be kind and keep it about home comfort.
• Do not post private account details, estimates, addresses or paperwork.
• No promotions, no ads, no repair instructions.
• Moderators may hide posts and remove members who break these rules.

Maintenance plans

A maintenance plan is a separate paid agreement with its own terms. Membership is free and never requires a plan, and a plan never requires membership.

Tools and guides

Tools and guides use general rules of thumb and the numbers you enter. They are for learning, not for deciding on a repair, a purchase or a safety question. Your equipment maker's instructions and a qualified technician come first.

Who the club is for

The club is for adults 18 and over. It is not directed to children.

Your account

Keep your password private. You can delete your account from your profile at any time.

Changes

We may update these terms. Material changes are posted here with a new date.

This is starter text for a template. Have counsel review it before real use.